Our Mission
To care for our patients and their families at the moment it matters most, without asking first what they can pay.
Three Decades Of Compassionate Care
Teresa Memorial opened in 1994 with forty beds and one operating theatre. It now runs 210 beds across twenty units — and treats the same first patient the same way.
Founded 1994
210 beds · 20 units
Serving 1.2 million people
204
Beds
Across 20 units36+
Doctors & consultants
18 specialities240
Staff
Clinical and non-clinical32
Years of service
Since 2019
About Teresa Memorial
Forty beds, one promise
The hospital opened in 1994 with forty beds and a promise that nobody would be turned away at the door for want of a deposit. Thirty-two years later the promise has not changed; the building has.
- Trust-run, not investor-owned
- Surpluses reinvested in equipment
- Free emergency stabilisation
- Subsidised beds for the district
- Monthly clinical audit
- Complaints answered in 72 hours
Care before paperwork
No emergency is delayed for a payment conversation.
Our Vision
A district where nobody has to travel to Kolkata for treatment that should already be available at home.
Our Values
Excellence, collaboration, accountability, respect and engagement — audited monthly, not framed on a wall.
How We Work
What we hold ourselves to
Care Before Paperwork
Emergency treatment starts before any payment discussion. The billing desk comes to you, not the other way round.
Plain Answers
Diagnosis, options and costs explained in the language you are most comfortable in, before anything is signed.
One Team, One File
Departments share a single record, so nobody has to repeat their history at every desk.
Safety Audited
Infection rates, surgical outcomes and complaint response times are reviewed every month.
Time Respected
Appointment slots are real. If we are running late, you are told when you arrive — not after an hour.
The Same Standard
General ward or private room, the clinical protocol does not change.
Thirty-two years, one building at a time
Every entry below is a service the district did not have the year before. The list is the clearest answer to what the hospital is for.
Book an appointment- 1994 — Doors open with 40 beds
- 2001 — First operating theatre
- 2006 — Intensive care unit added
- 2011 — Cath lab commissioned
- 2014 — Dialysis unit opens
- 2017 — Maternity block completed
- 2019 — NABL-standard laboratory
- 2021 — Neonatal nursery upgraded
- 2023 — Modular theatres rebuilt
- 2024 — Digital records go live
- 2025 — Fourth theatre added
- 2026 — 210 beds across 20 units
“I was seen within twenty minutes of walking into emergency, and the doctor explained every step in Bangla before anything was signed.”
“My father spent eleven days in the ICU. Somebody from the team called us with an update every single evening, unprompted.”
“The maternity block staff stayed past their shift until my daughter was born. I have never been treated like that in a hospital.”
“Knee replacement in March, walking unaided by May. The physio team called every week to check I was doing the exercises.”
Anjali Das
Patient — Cardiology
Work with us
Two hundred and forty staff. The medical director knows your name and takes your call.
